The Influence of Communication and Work Environment on Employee Performance With Motivation as an Intervening Variable at the North Sumatra BKKBN Representative Office

Abstract

The aim of this research is to investigate and analyze the direct influence of communication, work environment, and work motivation on employee performance, to explore and analyze the direct influence of communication and work environment on work motivation, and to examine and analyze the indirect influence of communication and work environment on employee performance through work motivation. This study employs an associative research design with a sample size of 81 respondents who are employees of the Representative Office of BKKBN in North Sumatra. Data collection techniques involve the use of statement lists such as questionnaires, and data analysis techniques employ Partial Least Square (SmartPLS). The research findings indicate a positive and significant influence of communication, work environment, and work motivation on employee performance. There is also a positive and significant influence of communication and work environment on work motivation. Additionally, there is a positive and significant influence of communication and work environment on employee performance through work motivation.