Understanding Financial Management Behavior among Banking Frontliners: The Roles of Financial Knowledge, Financial Attitude, and Income
Abstract
Managing personal finances has become more demanding as employees navigate increasingly diverse financial products and digital services. This study investigates whether financial knowledge, financial attitude, and income are associated with Financial Management Behavior (FMB) among banking frontliners, using the Theory of Planned Behavior (TPB) as an interpretive framework. This quantitative study used a cross-sectional survey of 103 banking frontliners in Indonesia and analyzed the data using multiple linear regression. The results show that financial knowledge (b = 0.391, p < 0.001), financial attitude (b = 0.393, p < 0.001), and income (b = 0.211, p = 0.007) were each positively associated with FMB. Financial attitude and financial knowledge showed virtually equivalent standardized associations, whereas income had a smaller coefficient. The regression model accounted for 47.8% of the variance in FMB (Adjusted R² = 0.463). The results indicate that sound personal financial practices among banking frontliners are linked to a combination of financial understanding, constructive attitudes toward money management, and available economic resources. Employee financial-well-being initiatives should therefore combine financial education with behavioral support for budgeting, saving, planning, and disciplined resource use
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DOI: https://doi.org/10.32535/ijafap.v9i3.4655
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