Vol 3, No 3 (2020)

International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP)

Theme: Tourism and Hospitality Research In 2020 During Covid-19

International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP) is an academic and peer-reviewed publication on Tourism, Travel and Hospitality scope which is published from Indonesia. The aims of the IJTHAP is to feature narrative, theoretical and empirically-based research articles, student/faculty reflections, study abroad experience, and book reviews relevant to international students and their cross-cultural experiences and understanding in tourism, travel and hospitality area.

Table of Contents

Articles

Tourism Sector Development Strategy in North Maluku: A Case Study of Tidore Islands
Prince Charles Heston Runtunuwu
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1-8
Does Motivation Improve Employees Job Performance? A Case of Absolute Hotel Services
Ahmad Amer Aafis Mohamed Ali, Daisy Mui Hung Kee, Abhishek Singh, Rudresh Pandey, Hadeel Alhamlan, Khadija Mohammad Ahmad, Majdi Anwar Quttainah, Ming Yuen Siw, Rui Suen Ong, Yashwiny Narayanan
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9-21
AirAsia’s Efforts in Maintaining Good Workplace Environment for its Employees During Covid-19
Irdina Irdina, Daisy Mui Hung Kee, Vasunthra Reddy, Zafirah Izzati, Kamini Sri, Manuela Granda Perez, Camilo Alberto Perez Restrepo, Carolina Ardila Lopez, Akash Das, Kunal Malhotra, Rudresh Pandey
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22-32
OYO Rooms: Their Hospitality and Customer Satisfaction
Shobha Sharma, Nidhi Nidhi, Smita Pathak, Rudresh Pandey, Wang Tianen, Daisy Kee Mui Hung, Huang XiaoLin, Wang Ying Xuan, Virat Rana, Prudhvi Naresh, Ranjith P.V
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33-39
Customer Satisfaction Towards Service Quality: A Study of Malindo Air
Nabilah Maisarah, Daisy Mui Hung Kee, Nurul Syakirah, Mohd Azri Hanif, Arti Bella, Rudresh Pandey, Rashed Fahad Almuhaini, Majdi Anwar Quttainah
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40-51
Management of Social Culture Development of Community Village Bobanehena Tourism, North Halmahera District
Nurlaila Nurlaila
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52-62
Model Design of Influence of Service Quality on Customer Satisfaction in Regional General Hospitals in Gorontalo Province
Rizan Machmud, Tineke Wolok
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63-78
Factors Affecting Environmental Performance: A Study of IKEA
Sarah Abduallah Alrubah, Lulwa Khalied Alsubaie, Majdi Anwar Quttainah, Monika Pal, Rudresh Pandey, Thiagarajan A/P Shamiliy, Daisy Mui Hung Kee, Lee Kuong Ling, Nour Aliaa Nadirah, Norfathu Aishan
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79-89
The Influence of Brand Equity and Brand Trust on E-Commerce Consumer’s Loyalty (Zalora Consumer Research)
Dennis Mahendra Putra, Liem Gai Sin
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90-95
The Impact of The Sustainability Report on The Performance of Maqashid Sharia Islamic Commercial Banks in Indonesia
Arini Arini, Satia Nur Maharani, Dodik Juliardi
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96-103