The Influence of Job Satisfaction and Organizational Commitment on Employee Performance Mediated by Citizenship Behavior

Salman Farisi

Abstract


The objectives of this research are to analyze the effect of Job Satisfaction on Performance at PT BAS (Barumun Agro Sentosa), to analyze the effect of commitment to performance at PT BAS (Barumun Agro Sentosa), to analyze the effect of job satisfaction on performance at PT BAS (Barumun Agro Sentosa). Organizational Citizenship at PT BAS (Barumun Agro Sentosa), to analyze the effect of commitment to Organizational Citizenship Behavior at PT BAS (Barumun Agro Sentosa), to analyze the effect of organizational Citizenship Behavior on performance through PT BAS (Barumun Agro Sentosa), to analyze the effect of satisfaction work on performance through mediation of Organizational Citizenship Behavior at PT BAS (Barumun Agro Sentosa), to analyze the effect of commitment to performance through mediation of Organizational Citizenship Behavior at PT BAS (Barumun Agro Sentosa). This study uses an explanatory research approach. The sample in this study was PT BAS (Barumun Agro Sentosa). In this study, researchers used a sampling technique using simple random sampling, amounting to 97 people. Data collection techniques in this study using the interview method (interview), documentation, questionnaires. The data analysis technique in the study used path analysis using the SmartPLs application. From the data, the significant results obtained t the influence of the Job Satisfaction variable (X1) on Organizational Citizenship Behavior (Z) of tcount 3,728> ttable 1,985. This means that the relationship between the two variables is significant. Then the relationship between Job Satisfaction and Organizational Citizenship Behavior (b) has a coefficient value of 0.408 and t statistics value of 3.728> 1.985. This shows a significant relationship. Likewise, the relationship between the Organizational Citizenship Behavior variable on performance (c) has a coefficient value of 0.413 with a t statistics value of 3.385> 1.985 which means significant. Based on the findings above, it can be illustrated as follows, the relationship (c) and (d) is significant, while (a) is also significant, so the Organizational Citizenship Behavior can be a partial mediating variable between Job Satisfaction and Performance. The results of testing the fifth hypothesis show that the variable Organizational Commitment to Performance (a) has a coefficient value of 0.299 with a t statistics value of 2.747> 1.985. This means that the relationship between the two variables is significant. Then the relationship between the variable Organizational Commitment to Organizational Citizenship Behavior (b) has a coefficient value of 0.309 and a value of t statistics of 2.747> 1.985. This shows a significant relationship. Likewise, the relationship between the Organizational Citizenship Behavior variable on financial behavior (c) has a coefficient value of 0.383 with a t statistics value of 3.385> 1.985 which means significant. Based on the findings above, it can be illustrated as follows, the relationship (c) and (d) is significant, while (a) is also significant, so Organizational Citizenship Behavior can be a partial mediating variable between Organizational Commitment to Performance.


Full Text:

PDF

References


Adhan, M., Jufrizen, J., Prayogi, M. A., & Siswadi, Y. (2020). Peran Mediasi Komitmen Organisasi pada Pengaruh Kepuasan Kerja terhadap Kinerja Dosen Tetap Universitas Swasta di Kota Medan. Jurnal Samudra Ekonomi Dan Bisnis, 11(1), 1–15. https://doi.org/10.33059/jseb.v11i1.1654

Allen, N. J., & Meyer, J. P. (1990). The Measurement and Antecedent of Affective, Continuance, and Normative Commitment to the Organization. Journal of Occupational Psychology, 63, 1–18.

Arda, M. (2017). Pengaruh Kepuasan Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Bank Rakyat Indonesia Cabang Putri Hijau Medan. Jurnal Ilmiah Manajemen Dan Bisnis, 18(1), 45–60. https://doi.org/10.30596/jimb.v18i1.1097

Arianty, N. (2012). Pengaruh Budaya Organisasi Terhadap Kinerjq Karyawan Dengan Komitmen Organisasi Sebagai Variabel Intervening Pada PT Wom Finance Cabang Binjai. Jurnal Ilmiah Manajemen Dan Bisnis, 12(1).

Dewi, N. L. P. Y. A., & Suwandana, I. G. M. (2016). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior (Ocb) Dengan Komitmen Organisasional Sebagai Variabel Mediasi. E-Jurnal Manajemen Unud, 5(9), 5643–5670.

Ghozali, I., & Latan, H. (2014). Partial Least Squares Konsep, Metode dan Aplikasi Menggunakan Program WARPPLS 4.0. Badan Penerbit Universitas Deponegoro.

Gibson. (2013). Penilaian Kinerja. Erlangga.

Harahap, D. S., & Khair, H. (2019). Pengaruh Kepemimpinan Dan Kompensasi Terhadap Kepuasan Kerja Melalui Motivasi Kerja. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), 69–88.

Harahap, Sandhi Fialy, & Tirtayasa, S. (2020). Pengaruh Motivasi, Disiplin, Dan Kepuasan Kerja Terhadap Kinerja Karyawan Di PT. Angkasa Pura II (Persero) Kantor Cabang Kualanamu. Maneggio: Jurnal Ilmiah Magister Manajemen, 3(1), 120–135. https://doi.org/10.30596/maneggio.v3i1.4866

Harahap, Sandy Fialy, & Tirtayasa, S. (2020). Pengaruh Motivasi, Disiplin dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada PT. Angkasa Pura II (Persero) Kantor Cabang Kualanamu. Maneggio: Jurnal Ilmiah Magister Manajemen, 3(1), 120–135.

Jufrizen, J. (2015). Pengaruh Kompensasi dan Pengembangan Karir Terhadap Komitmen Organisasi Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada PT. Perkebunan Nusantara III (Persero) Medan. Jurnal Ilmiah Manajemen Dan Bisnis, 15(1), 37–47. https://doi.org/10.30596/jimb.v15i1.965

Jufrizen, J. (2016). Efek Mediasi Kepuasan Kerja Pada Pengaruh Kompensasi Terhadap Kinerja Karyawan. Jurnal Ilmiah Manajemen Dan Bisnis, 17(1).

Jufrizen, J. (2018). Peran Motivasi Kerja dalam Memoderasi Pengaruh Kompensasi dan Disiplin Kerja terhadap Kinerja Karyawan. Prosiding: The National Conferences Management and Business (NCMAB) 2018, 405–424.

Jufrizen, J., Farisi, S., Azhar, M. E., & Daulay, R. (2020). Model Empiris Organizational Citizenship Behavior Dan Kinerja Dosen Perguruan Tinggi Swasta di Medan. EKUITAS (Jurnal Ekonomi Dan Keuangan), 4(2), 145–165.

Jufrizen, J., Gultom, D. K., Sitorus, S. A., Sari, M., & Nasution, M. I. (2018). The Effect of Organizational Culture and Islamic Work Ethic on Permanent Lecturers’ Job Satisfaction, Organizational Commitment and Work Performance at Private Islamic Universities in the City of Medan. Proceeding 1st International Conference of Economic Studies (ICOES) 2018, 179–186.

Jufrizen, J., Lumbanraja, P., Salim, S. R. A., & Gultom, P. (2017). The Effect of Compensation, Organizational Culture and Islamic Work Ethic Towards the Job Satisfaction and the Impact on the Permanent Lecturers. International Business Management, 11(1), 53–60.

Kusdi. (2011). Budaya Organisasi. Salemba Empat.

Luthan, F. (2014). Manajemen Internasional: Budaya, Strategi, dan Perilaku. Edisi Ke-8. Buku Ke-2. Salemba Empat.

Mangkunegara, A. A. A. P. (2013). Manajemen Sumber Daya Manusia Perusahaan. Remaja Rosdakarya.

Moeheriono. (2015). Pengukuran Kinerja Berbasis Kompetensi. Ghalia Indonesia.

Muis, M. R., Jufrizen, J., & Fahmi, M. (2018). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kinerja Karyawan. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 1(1), 9–25. https://doi.org/10.36778/jesya.v1i1.7

Mujiatun, S. (2015). Pengaruh Kepuasan Kerja dan Motivasi Kerja Terhadap Kinerja Pada PT Rajawali Nusindo Medan. Jurnal Ilmiah Manajemen Dan Bisnis, 16(2).

Nabawi, R. (2019). Pengaruh Lingkungan Kerja, Kepuasan Kerja dan Beban Kerja Terhadap Kinerja Pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(2), 170–183.

Nasution, M. I. (2018). Peran Kepuasan Kerja dan Kepemimpinan Transformasional terhadap Kinerja Karyawan. Prosiding: The National Conferences Management and Business (NCMAB) 2018, 425–439.

Nasution, M. I., Fahmi, M., Jufrizen, J., Muslih, M., & Prayogi, M. A. (2020). The Quality of Small and Medium Enterprises Performance Using the Structural Equation Model-Part Least Square (SEM-PLS). Journal of Physics: Conference Series, 1477(2020), 1–7. https://doi.org/10.1088/1742-6596/1477/5/052052

Nitisemito, A. S. (2014). Manajemen Personalia (Manajemen Sumber Daya. Manusia). Cetakan VIII. Ghalia Indonesia.

Prawirosentono, S. (2012). Manajemen Sumber Daya Manusia: Kebijakan Kinerja Karyawan. Edisi 1. Cetakan Kedelapan. BPFE.

Robbins, S. P. (2014). Perilaku Organisasi, Jilid I dan II, Alih Bahasa: Hadayana. Prehallindo.

Rosmaini, R., & Tanjung, H. (2019). Pengaruh Kompetensi, Motivasi Dan Kepuasan Kerja Terhadap Kinerja Pegawai. Maneggio: Jurnal Ilmiah Magister Manajemen, 2(1), 1–15. https://doi.org/10.30596/maneggio.v2i1.3366

Sakti, P. (2020). Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja, Permata Sakti. Jurnal Ilmiah Manajemen Dan Bisnis, 21(1), 60–68.

Soegandhi, V. (2013). Pengaruh Kepuasan Kerja dan Loyalitas Kerja Terhadap Organizational Citizenship Behavior Pada Karyawan PT Surya Timur Sakti Jatim. Volume 1. Nomor 1. Program Manajemen Bisnis, Program Studi Manajemen. Universitas Kristen Petra. Jurnal Manajemen Bisnis, 1(1), 1–14.

Sutrisno, E. (2014). Budaya Organisasi. Kencana Pranada Media.

Wibowo. (2014). Manajemen Kinerja. Edisi Keempat. Rajawali Pers.

Wirawan. (2014). Evaluasi Kinerja Sumber Daya Manusia: Teori Aplikasi dan. Penelitian. Salemba Empat.




DOI: https://doi.org/10.32535/jicp.v4i2.1275

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Salman Farisi

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Flag Counter

Published by:

AIBPM Publisher

Editorial Office:

JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia
Phone:+62 341 366222
Email: journal.jicp@gmail.com
Website:http://ejournal.aibpmjournals.com/index.php/JICP

Supported by: Association of International Business & Professional Management

If you are interested to get the journal subscription you can contact us at admin@aibpm.org.

ISSN 2622-0989 (Print)
ISSN 2621-993X (Online)

DOI:Prefix 10.32535 by CrossREF

Journal of International Conference Proceedings (JICP) INDEXED:

 

In Process


This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.