Factors affecting Organizational Citizenship Behavior and Health Worker Innovative Behavior: The Role of Person-Job Fit as a Moderating Variable
Abstract
This research aims to determine factors affecting organizational citizenship behavior and health worker innovative behavior such as transformational leadership, perceived organizational support, innovative work behavior, employee creativity, with person-job fit as the moderating variable. This research is included in descriptive quantitative research with a quantitative approach. The data analysis technique in this study used Partial Least Square (PLS). PLS is a Structural Equation Modeling (SEM) equation model with an approach based on variance or component-based structural equation modeling. The results of this research show that of several factors related to employees and their organizations, only transformational leadership that does not affect innovative work behavior.
Full Text:
PDFReferences
Afsar, B., Badir, Y., & Saeed, B. (2014). Transformational leadership and innovative work behavior. Industrial Management and Data Systems. https://doi.org/10.1108/IMDS-05-2014-0152
Ahmad, I., & Zafar, M. A. (2018). Impact of psychological contract fulfillment on organizational citizenship behavior: Mediating role of perceived organizational support. International Journal of Contemporary Hospitality Management, 30(2), 1001–1015. https://doi.org/10.1108/IJCHM-12-2016-0659/FULL/XML
Andriani, S. N. K. (2018). The Influence Of The Transformational Leadership And Work Motivation On Teachers Performance. Journal of Scientific & Technology Research, 7(7), 19-29.
Buil, I., MartÃnez, E., & Matute, J. (2019). Transformational leadership and employee performance: The role of identification, engagement and proactive personality. International Journal of Hospitality Management. https://doi.org/10.1016/j.ijhm.2018.06.014
Cable, D. M., & Derue, D. S. (2002). The Convergent and Discriminant Validity of Subjective Fit Perceptions. https://doi.org/10.1037/0021-9010.87.5.875
Carnevale, J. B., Huang, L., Crede, M., Harms, P., & Uhl-Bien, M. (2017). Leading to Stimulate Employees’ Ideas: A Quantitative Review of Leader–Member Exchange, Employee Voice, Creativity, and Innovative Behavior. Applied Psychology, 66(4), 517–552. https://doi.org/10.1111/APPS.12102
Castillo-Vergara, M., Alvarez-Marin, A., & Placencio-Hidalgo, D. (2018). A bibliometric analysis of creativity in the field of business economics. Journal of Business Research, 85, 1–9. https://doi.org/10.1016/J.JBUSRES.2017.12.011
Cho, Y. J., & Song, H. J. (2021). How to Facilitate Innovative Behavior and Organizational Citizenship Behavior: Evidence From Public Employees in Korea. Public Personnel Management. https://doi.org/10.1177/0091026020977571
Côté, K., Lauzier, M., & Stinglhamber, F. (2021). The relationship between presenteeism and job satisfaction: A mediated moderation model using work engagement and perceived organizational support. European Management Journal. https://doi.org/10.1016/j.emj.2020.09.001
De Jong, J., & Den Hartog, D. (2010). Measuring innovative work behaviour. Creativity and Innovation Management. https://doi.org/10.1111/j.1467-8691.2010.00547.x
Dwidienawati, D., Arief, M., & Abdinagoro, S. B. (2018). Is service fairness influencing customers’ satisfaction and intention to pay insurance premium? A case in BPJS Kesehatan Indonesia. Journal of Business & Retail Management Research. https://doi.org/10.24052/jbrmr/v13is01/art-04
Eisenberger, R., Rhoades Shanock, L., & Wen, X. (2020). Perceived Organizational Support: Why Caring About Employees Counts. Https://Doi.Org/10.1146/Annurev-Orgpsych-012119-044917, 7, 101–124. https://doi.org/10.1146/ANNUREV-ORGPSYCH-012119-044917
Ferreira, J., Coelho, A., & Moutinho, L. (2020). Dynamic capabilities, creativity and innovation capability and their impact on competitive advantage and firm performance: The moderating role of entrepreneurial orientation. Technovation, 92–93, 102061. https://doi.org/10.1016/J.TECHNOVATION.2018.11.004
Garg, S., & Dhar, R. (2017). Employee service innovative behavior: The roles of leader-member exchange (LMX), work engagement, and job autonomy. International Journal of Manpower, 38(2), 242–258. https://doi.org/10.1108/IJM-04-2015-0060/FULL/PDF
Gong, B., Greenwood, R. A., Hoyte, D., Ramkissoon, A., & He, X. (2018). Millennials and organizational citizenship behavior: The role of job crafting and career anchor on service. Management Research Review, 41(7), 774–788. https://doi.org/10.1108/MRR-05-2016-0121/FULL/PDF
Hadi, T. P., Tola, B., & Akbar, M. (2019). The Effect of Transformational Leadership and Work Motivation on Innovative Behavior. IJHCM (International Journal of Human Capital Management), 3(2), 100–108. https://doi.org/10.21009/IJHCM.03.02.09
Hameed, Z., Khan, I. U., Sheikh, Z., Islam, T., Rasheed, M. I., & Naeem, R. M. (2019). Organizational justice and knowledge sharing behavior: The role of psychological ownership and perceived organizational support. Personnel Review, 48(3), 748–773. https://doi.org/10.1108/PR-07-2017-0217/FULL/PDF
Heide, M., von Platen, S., Simonsson, C., & Falkheimer, J. (2018). Expanding the Scope of Strategic Communication: Towards a Holistic Understanding of Organizational Complexity. Https://Doi.Org/10.1080/1553118X.2018.1456434, 12(4), 452–468. https://doi.org/10.1080/1553118X.2018.1456434
Hong, J., Hou, B., Zhu, K., & Marinova, D. (2018). Exploratory innovation, exploitative innovation and employee creativity: The moderation of collectivism in Chinese context. Chinese Management Studies, 12(2), 268–286. https://doi.org/10.1108/CMS-11-2016-0228/FULL/PDF
Hughes, M., Rigtering, J. P. C., Covin, J. G., Bouncken, R. B., & Kraus, S. (2018). Innovative Behaviour, Trust and Perceived Workplace Performance. British Journal of Management, 29(4), 750–768. https://doi.org/10.1111/1467-8551.12305
KERSE, G. (2018). THE IMPACT OF JOB CRAFTING ON PERSON-JOB FIT: “I AM COMPATIBLE WITH MY WORK BECAUSE I CAN MAKE CHANGES IN MY WORK.†Journal of Economics and Administrative Sciences, 32(4), 941–958.
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2015). Perceived Organizational Support: A Meta-Analytic Evaluation of Organizational Support Theory: Https://Doi.Org/10.1177/0149206315575554, 43(6), 1854–1884. https://doi.org/10.1177/0149206315575554
Li, H., Sajjad, N., Wang, Q., Ali, A. M., Khaqan, Z., & Amina, S. (2019). Influence of Transformational Leadership on Employees’ Innovative Work Behavior in Sustainable Organizations: Test of Mediation and Moderation Processes. Sustainability 2019, Vol. 11, Page 1594, 11(6), 1594. https://doi.org/10.3390/SU11061594
Nazir, S., Shafi, A., Atif, M. M., Qun, W., & Abdullah, S. M. (2019). How organization justice and perceived organizational support facilitate employees’ innovative behavior at work. Employee Relations, 41(6), 1288–1311. https://doi.org/10.1108/ER-01-2017-0007/FULL/PDF
Ningrum, D., Haerani, S., & Munizu, M. (2020). The Effect of Intellectual Capital, Work Environment and Work Motivation of Behavior Organizational Citizenship and Employee Performance in PT. Japfa Comfeed Indonesia, Tbk Makassar Branch. Hasanuddin Journal of Applied Business and Entrepreneurship, 3(2), 55–65. https://doi.org/10.26487/HJABE.V3I2.321
Oberer, B., & Erkollar, A. (2018). Leadership 4.0: Digital Leaders in the Age of Industry 4.0. Industrie 4.0 in Produktion, Automatisierung Und Logistik. https://doi.org/10.1007/978-3-658-04682-8
Ogbeibu, S., Senadjki, A., & Luen Peng, T. (2018). An organisational culture and trustworthiness multidimensional model to engender employee creativity. American Journal of Business, 33(4), 179–202. https://doi.org/10.1108/AJB-12-2017-0043
Organs, D. W. (2016). A Restatement of the Satisfaction-Performance Hypothesis: Https://Doi.Org/10.1177/014920638801400405, 14(4), 547–557. https://doi.org/10.1177/014920638801400405
Peng, J., Wang, Z., & Chen, X. (2018). Does Self-Serving Leadership Hinder Team Creativity? A Moderated Dual-Path Model. Journal of Business Ethics 2018 159:2, 159(2), 419–433. https://doi.org/10.1007/S10551-018-3799-0
Rahman, A., & Rubel, M. (2018). Effect of Training and Development on Organizational Citizenship Behavior (OCB): An Evidence from Private Commercial Banks in Bangladesh . Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Online Year, 18.
Rita, M., Randa Payangan, O., Rante, Y., Tuhumena, R., & Erari, A. (2018). Moderating effect of organizational citizenship behavior on the effect of organizational commitment, transformational leadership and work motivation on employee performance. International Journal of Law and Management, 60(4), 953–964. https://doi.org/10.1108/IJLMA-03-2017-0026
Shaheen, S., Bukhari, I., & Adil, A. (2016). Moderating role of psychological capital between perceived organizational support and organizational citizenship behavior and its dimensions. International Journal of Research Studies in Psychology. https://doi.org/10.5861/ijrsp.2016.1375
Suifan, T. S., Abdallah, A. B., & Al Janini, M. (2018). The impact of transformational leadership on employees’ creativity: The mediating role of perceived organizational support. Management Research Review, 41(1), 113–132. https://doi.org/10.1108/MRR-02-2017-0032/FULL/PDF
Susanti, A. A., & Arief, M. (2015). The effect of dynamic capability for the formation of competitive advantage to achieve firm’s performance (Empirical study on Indonesian credit co-operatives). Advanced Science Letters. https://doi.org/10.1166/asl.2015.5885
Suwanti, S. U. W. (2018). Person-organization fit, person-job fit, and innovative work behavior: the role of organizational citizenship behavior. . European Research Studies.
Tremblay, M. (2017). How, Why, and When High-Involvement Work Systems Are Related to OCB: A Multilevel Examination of the Mediating Role of POS and of the Moderating Role of Organizational Structures: Https://Doi.Org/10.1177/1059601117736684, 44(3), 611–651. https://doi.org/10.1177/1059601117736684
Tutik, A., & Arief, M. (2016). Sustainable competitive advantage in general hospital industry. Advanced Science Letters. https://doi.org/10.1166/asl.2016.8202
Vipraprastha, T., Sudja, I. N., & Yuesti, A. (2018). The Effect of Transformational Leadership and Organizational Commitment to Employee Performance with Citizenship Organization (OCB) Behavior as Intervening Variables (At PT Sarana Arga Gemeh Amerta in Denpasar City). International Journal of Contemporary Research and Review. https://doi.org/10.15520/ijcrr/2018/9/02/435
Volery, T., & Tarabashkina, L. (2021). The impact of organisational support, employee creativity and work centrality on innovative work behaviour. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2021.02.049
Williams, R., Raffo, D. M., & Clark, L. A. (2018). Charisma as an attribute of transformational leaders: what about credibility? Journal of Management Development, 37(6), 512–524. https://doi.org/10.1108/JMD-03-2018-0088/FULL/PDF
Yunis, M., Tarhini, A., & Kassar, A. (2018). The role of ICT and innovation in enhancing organizational performance: The catalysing effect of corporate entrepreneurship. Journal of Business Research, 88, 344–356. https://doi.org/10.1016/J.JBUSRES.2017.12.030
DOI: https://doi.org/10.32535/jicp.v4i3.1311
Refbacks
- There are currently no refbacks.
Copyright (c) 2021 Yanto Tjoa, M. Arief

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Published by:
AIBPM Publisher
Editorial Office:
JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia
Phone:+62 341 366222
Email: journal.jicp@gmail.com
Website:http://ejournal.aibpmjournals.com/index.php/JICP
Supported by: Association of International Business & Professional Management
If you are interested to get the journal subscription you can contact us at admin@aibpm.org.
ISSN 2622-0989 (Print)
ISSN 2621-993X (Online)
DOI:Prefix 10.32535 by CrossREF
Journal of International Conference Proceedings (JICP) INDEXED:
In Process
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.