Factors Influencing Customers' Purchase Decision on Tiktok Video Content

Amelia Maharani Putri, Nadya Kamilatunnisa, Anisa Larasati

Abstract


In recent years, social media is not only used as a platform for information exchange but also plays a significant role in transforming consumer shopping behavior. This research aims to analyze the factors influencing purchasing decisions in TikTok video content. The factors analyzed include the Bandwagon Effect, Visualization, User Experience (UX), Interactivity, and Search Engine Optimization (SEO). A quantitative approach was adopted, collecting data through questionnaires distributed to 100 respondents. Hypotheses were tested using regression analysis supported by SPSS software. The results revealed that each independent variable individually has a significant impact on purchasing decisions. Moreover, multiple regression analysis demonstrated that all five variables collectively influence purchasing decisions in TikTok video content. These findings are expected to help companies and businesses develop more effective social media content strategies, particularly on TikTok, to enhance promotion and increase sales.

Full Text:

PDF

References


Abdjul, F., D Massie, J. D., & Mandagie, Y. (2022). The Effect of Content Marketing, Search Engine Optimization, and Social Media Marketing on Purchase Decisions For FEB UNSRAT Students at E-Commerce Sociolla. Jurnal EMBA, 10(3), 225–236. www.sociolla.com.

Alwi, Hendra Widyan Rahmatsyah, & Nurul Hermina. (2022). Pengaruh search engine optimization, dan media sosial terhadap minat beli melalui e-service quality di e-commerce pada masa pandemic covid-19. https://doi.org/10.29264/jfor.v24i2.10817

Andreas, A. G., Prita Dellia, Rahma, S. R., Nurqomariah, J., Soleha, R., & Sentiawati, I. (2024). Analysis of User Experience (UX) in the Use of the TikTok Shop Application with the HEART Metrics Method. Journal of Artificial Intelligence and Engineering Applications (JAIEA), 3(3), 820–823. https://doi.org/10.59934/jaiea.v3i3.520

Asta Kinan Prayoga, Gusti Noorlitaria Achmad, & Zarina Zulkifli. (2023). Influence of UI, UX and E-Service Quality on Tokopedia Purchase Via Perceived Risk. Journal of Social Reserach. http://ijsr.internationaljournallabs.com/index.php/ijsr

Ayamuang, K., & Nuangjamnong, Dr. C. (2023). Factors Influencing Purchase Decision: A Case Study of Tiktok Video Streaming Platform. International Journal of Social Sciences and Humanities Invention, 10(10), 8036–8065. https://doi.org/10.18535/ijsshi/v10i10.01

Aziz, N. A., Zainal Abidin, Z., Nur, H., & Hamidi, A. (2024). Uncovering The Influence on Generation Z`S Impulsive Purchasing Behaviour: From Tiktok Videos to Yellow Beg.

Baskara Pandu Pratama. (2020). Strategi Promosi Online Ice Yoghurt Dengan Teknik Search Engine Optimalization (SEO) di Sentulfresh Indonesia, Bogor, Jawa Barat. Politeknik Negeri Lampung.

Chalvina Firda Izumi, & Mimi Kurnia Nengsih. (2024). Pengaruh Live Streaming Shopping dan Affiliate Marketing Terhadap Keputusan Pembelian Produk pada Aplikasi Tiktok Shop. Jurnal Manajemen Modal Insani Dan Bisnis, 5(1).

CNBC Indonesia. (2023, January 20). Transaksi TikTok Naik Tajam, Shopee-Tokopedia Terancam.

Cory Lebson. (2021). What Is User Experience (UX)?

Deborah, I., Oesman, Y. M., & Yudha, R. T. B. (2022). Social Media and Impulse Buying Behavior: The Role Of Hedonic Shopping Motivation and Shopping Orientation. Jurnal Manajemen Maranatha, 22(1), 65–82. https://doi.org/10.28932/jmm.v22i1.5450

Evelina, L. W., & Pebrianti, D. E. (2021). Perilaku Konsumtif Bandwagon Effect Followers Instagram Shopee pada Event Flash Sale. Warta ISKI, 4(2), 99–110. https://doi.org/10.25008/wartaiski.v4i2.127

Furinto, A., Tamara, D., Maradona, C., & Gunawan, H. (2023). How TikTok and Its relationship with narcissism and bandwagon effect influenced conspicuous consumption among Gen Y and Gen Z. E3S Web of Conferences, 426, 01101. https://doi.org/10.1051/e3sconf/202342601101

George, D., & Mallery, P. (2003). SPSS for Windows Step by Step: A Simple Guide and Reference. 11.0 Update (4th ed.). Allyn & Bacon, Inc.

Goodstats. (2024). 10 Negara dengan Pengguna TikTok Terbesar, Indonesia Urutan Berapa? . Goodstats.

Huwaida, L. A., Yusuf, A., Satria, A. N., Darmawan, M. A., Ammar, M. F., Yanuar, M. W., Hidayanto, A. N., & Yaiprasert, C. (2024). Generation Z and Indonesian Social Commerce: Unraveling key drivers of their shopping decisions. Journal of Open Innovation: Technology, Market, and Complexity, 10(2). https://doi.org/10.1016/j.joitmc.2024.100256

Ilham Nugraha. (2023). Pengaruh Search Engine Optimization dan Social Media Marketing Terhadap Minat Beli Produk Kleveru pada Masyarakat di Kelurahan Tanjung Sari. Universitas Medan Area.

Intan Permatasari Saputri. (2021). Pengaruh Interaktivitas Dalam Komunitas Online Terhadap Proses Keputusan Pembelian (Studi eksplanatif kuantitatif pada anggota Komunitas Online Indonesia Mechanical Keyboard Group di Facebook) . Universitas Atma Jaya Yogyakarta.

Kartika Djuna, & Astuti Nur Fadillah. (2022). Pemanfaatan Fenomena The Bandwagon Effect Pada Generasi Muda Indonesia. Jurnal Kreativitas Mahasiswa Hukum, 2(2), 18–23. https://doi.org/10.24329/aspikom.v1i6.55

Ksiazek, T. B., Peer, L., & Lessard, K. (2016). User Engagement With Online News: Conceptualizing Interactivity and Exploring The Relationship Between Online News Videos and User Comments. New Media and Society, 18(3), 502–520. https://doi.org/10.1177/1461444814545073

Mainolfi, G. (2020). Exploring Materialistic Bandwagon Behaviour in Online Fashion Consumption: A Survey Of Chinese Luxury Consumers. Journal of Business Research, 120, 286–293. https://doi.org/10.1016/j.jbusres.2019.11.038

Mazumdar, S. (2022). Loving the enemy app: Resistance versus professionalism in ‘post-TikTok’ India. Global Media and China, 7(3), 340–356. https://doi.org/10.1177/20594364221116018

Merskin, D. L. (2020). Amazon. In The SAGE International Encyclopedia of Mass Media and Society. SAGE Publications, Inc. https://doi.org/10.4135/9781483375519.n28

Mochamad Diar Akbar, & Kristina Sisilia. (2024). Pengaruh Video Advertising Terhadap Keputusan Pembelian Merek Fashion “Byneeth.” Jurnal Ekonomi Efektif, 6(2). https://www.socialmediatoday.com

Ngo, T. T. A., Nguyen, H. L. T., Nguyen, H. P., Mai, H. T. A., Mai, T. H. T., & Hoang, P. L. (2024). A Comprehensive Study On Factors Influencing Online Impulse Buying Behavior: Evidence from Shopee Video Platform

Heliyon, 10(15). https://doi.org/10.1016/j.heliyon.2024.e35743

Ningsih, N. N. F., & Fikriah, N. L. (2023). Viral Marketing, Bandwagon Effect dan Keputusan Pembelian: Integrasi Mekanisme Pemediasian Perilaku Konsumtif. IQTISHODUNA, 19(2), 209–229. https://doi.org/10.18860/iq.v19i2.22635

OJK. (2023). Capital Market Fact Book.

Puspitasari, F. (2024). Analisis Desain Konten Visual Terhadap Performa Instagram Universitas Utpadaka Swastika @utpas.ac.id. Creativa Scientia, 1(2), 45–62. https://doi.org/10.70429/creativascientia.v1i2.127

Putri, T., Guntara, R. G., & Prehanto, A. (2024). The Influence of User Experience on Decisions PLN Mobile User Purchases. Journal of Investment Development, Economics and Accounting, 1(2), 230–242. https://doi.org/10.70001/jidea.v1i2.228

Putri, Z. N. (2023). Inovasi Desain Konten Tiktok Terhadap Penyebaran Informasi Komunikasi di Masyarakat. VCoDe : Visual Communication Design Journal, 3(1), 64. https://doi.org/10.26887/vcode.v3i1.4015

Reza Rahmadi Hasibuan, & Najmudin. (2024). Content Marketing, Customer Engagement On Marketing Performance Mediated By Digital Marketing In Batik Msmes In Banyumas Regency. International Journal of Economics, Business, and Innovation Research, 3.

Romadhoni, Z. A., & Ansyah, E. H. (2023). Overview of the Bandwagon Effect Phenomenon in Adolescents. Jurnal Universitas Muhammadiyah Sidoarjo. https://doi.org/10.21070/ups.2989

Ruqoyyah, U., & Rahmawan, G. (2023). Pengaruh Copywriting Promotion, Online Customer Review, dan Gaya Hidup Terhadap Keputusan Pembelian Melalui Keranjang Kuning Pada Aplikasi Tiktok. Jurnal Edueco, 6(1). https://doi.org/10.36277/edueco.v6i1.152

Sampe Litha, T., & Kreshan, A. (2024). Social Media User Interest in Visual Content on @himakom.uki Instagram. 11(1), 103–113. https://doi.org/10.22487/ejk.v11i1.1266

Statista. (2024). Social Media in Indonesia - Statistics & Facts. Statista.

Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif & RND. Alfabeta.

Vieri, C., & Sarah, S. (2024). Pengaruh Penggunaan Sosial Media, Influencer dan Konten Visual Terhadap Keputusan Pembelian Skincare Kahf di Tiktok. Jurnal Ilmu Sosial, Manajemen, Akuntansi Dan Bisnis, 5(3), 506–525. https://doi.org/10.47747/jismab.v5i3.1928

Vina Andita Pratiwi, Yeyet Daryati, & Chintya Anggraeni. (2023). Pengaruh Ulasan Online Terhadap Keputusan Pembelian Skincare Korea di Sparklelle Shop. Jurnal Riset Manajemen, Bisnis, Akuntansi Dan Ekonomi, 2(1). https://doi.org/10.58468/jambak.v2i1.62

Wengel, Y., Ma, L., Ma, Y., Apollo, M., Maciuk, K., & Ashton, A. S. (2022). The TikTok effect on destination development: Famous overnight, now what? Journal of Outdoor Recreation and Tourism, 37, 100458. https://doi.org/10.1016/j.jort.2021.100458

Yunita, G. (2022). Pengaruh Desain Komunikasi Visual Estetika Dalam Daya Beli Konsumen di Media Sosial. Jurnal Dasarrupa: Desain Dan Seni Rupa, 4(2), 1–5. https://doi.org/10.52005/dasarrupa.v4i2.138




DOI: https://doi.org/10.32535/jicp.v7i5.3632

Refbacks

  • There are currently no refbacks.


Copyright (c) 2025 Amelia Maharani Putri, Nadya Kamilatunnisa, Anisa Larasati

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Flag Counter

Published by:

AIBPM Publisher

Editorial Office:

JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia
Phone:
+62 341 366222
Email: journal.jicp@gmail.com
Website:http://ejournal.aibpmjournals.com/index.php/JICP

Supported by: Association of International Business & Professional Management

If you are interested to get the journal subscription you can contact us at admin@aibpm.org.

ISSN 2622-0989 (Print)
ISSN 2621-993X (Online)

DOI:Prefix 10.32535 by CrossREF

Journal of International Conference Proceedings (JICP) INDEXED:

 

In Process


This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.