Behavior Determining the Use of Internet Communication Technology: Facility Conditions and Performance Expectations

Ni Putu Cempaka Dharmadewi Atmaja, Ni Made Dwi Puspitawati

Abstract


The Covid 19 pandemic has made internet-based communication technology the main thing to communicate effectively in the world of education. The purpose of this study was to determine the effect of facility conditions and performance expectations on the behavior of using communication technology (actual use and use intention. Sampling using the purposive sampling method. Distribution of questionnaires was conducted to 100 students who are still effective using internet-based communication technology in lectures. The data analysis tool uses Structural Equation Modeling (SEM) with AMOS version 22. The results of this study state that Performance expectations are a construct that has a significant effect on intention use and actual use, while facility conditions only affect intention use and have no significant effect on actual use. The implication of this research is that the teachers and students must communicate effectively in the choice of technology in order to increase student expectations to improve their academic abilities.

Full Text:

PDF

References


Alalwan, A.A., Dwivedi, Y.K. and Rana, N.P. (2017), “Factors influencing adoption of mobile banking by jordanian bank customers: extending UTAUT2 with trustâ€, International Journal of Information Management, Vol. 3, pp. 99-110

Arif, M., Ameen, K., & Rafiq, M. (2018). Factors affecting student use of Web-based services. The Electronic Library, 36(3), 518–534. doi:10.1108/el-06-2016-0129.

Carter, L., Christian Shaupp, L., Hobbs, J., & Campbell, R. (2011). The role of security and trust in the adoption of online tax filing. Transforming Government: People, Process and Policy, 5(4), 303–318. doi:10.1108/17506161111173568

Fianu, E., Blewett, C., & Ampong, G. O. (2020). Toward the development of a model of student usage of MOOCs. Education + Training, 62(5), 521–541.

Gallivan, M.J.; Spitler, V.K.; Koufaris, M. Does information technology training really matter? A social information processing analysis of coworkers’ influence on IT usage in the workplace. J. Manag. Inform. Syst. 2005, 22, 153–192

Gunasinghe, A., Hamid, J. A., Khatibi, A., & Azam, S. M. F. (2019). The adequacy of UTAUT-3 in interpreting academician’s adoption to e-Learning in higher education environments. Interactive Technology and Smart Education, 17(1), 86–106. doi:10.1108/itse-05-2019-0020

Gupta, Kriti Priya; Manrai, Rishi; Goel Utkarsh. (2018). Factors influencing adoption of payments banks by Indian customers: extending UTAUT with perceived credibility. JOURNAL OF ASIA BUSINESS STUDIES. VOL. 13 NO. 2 2019, pp. 173-195, © Emerald Publishing Limited, ISSN 1558-7894

Lai, I.K.V. (2015) Traveler acceptance of an app-based mobile tour guide. J. Hosp. Tour. Res., 39, 401–432.

Mahzan, N., & Lymer, A. (2014). Examining the adoption of computer-assisted audit tools and techniques. Managerial Auditing Journal, 29(4), 327–349. doi:10.1108/maj-05-2013-0877

Moghavvemi, S., & Akma Mohd Salleh, N. (2014). Effect of precipitating events on information system adoption and use behaviour. Journal of Enterprise Information Management, 27(5), 599–622. doi:10.1108/jeim-11-2012-0079

Nasir, M., 2013. Evaluasi Penerimaan Teknologi Informasi Mahasiswa di Palembang Menggunakan Model UTAUT, in: Seminar Nasional Aplikasi Teknologi Informasi (SNATI)

Oliveira, T. 2016. Mobile payment: Understanding the Determinants of Customer Adoption and Intention to Recommend the Technology. Computers in Human Behavior, 61: 404-414

Sedana, I Gusti Nyoman and Wijaya, Wisnu. (2009). Penerapan Model Utaut Untuk Memahami Penerimaan Dan Penggunaan Learning Management System Studi Kasus: Experential E-Learning Of Sanata Dharma University. Journal of Information Systems, Volume 5, Issues 2

Sivathanu, Brijesh. 2017. Adoption of digital payment systems in the era of demonetization in India. Journal of Science and Technology Policy Management. Vol. 10 No. 1, 2019 pp. 143-171

Tan, Paul Juinn Bing. 2013. Applying the UTAUT to Understand Factors Affecting the Use of English E-Learning Websites in Taiwan. SAGE Open October-December 2013: 1–12

Tarhini, A., Teo, T. and Tarhini, T. (2015), “A cross-cultural validity of the E-learning acceptance measure (ELAM) in Lebanon and England: a conï¬rmatory factor analysisâ€, Education and InformationTechnologies, Vol.21No.5,pp.1269-1282.

Venkatesh, V., Morris, M., Davis, G. and Davis, F. (2003), “User acceptance of information technology: toward a unified viewâ€, MIS Quarterly, Vol. 27 No. 3, pp. 425-478.

Venkatesh, V., Thong, J. and Xu, X. (2012), “Consumer acceptance and use of information technology:extending the uniï¬ed theory of acceptance and use of technologyâ€, MISQuarterly,Vol.36 No.1, pp.157-178

Williams, M. D., Rana, N. P., & Dwivedi, Y. K. (2015). The unified theory of acceptance and use of technology (UTAUT): a literature review. Journal of Enterprise Information Management, 28(3), 443–488. doi:10.1108/jeim-09-2014-0088

Williams, M.D., Rana, N.P., Dwivedi, Y.K. and Lal, B. (2011), “Is UTAUT really used or just cited for the sake of it? A systematic review of citations of UTAUT’s originating articleâ€, Paper 231, ECIS, Proceedings, June, available at: http://aisel.aisnet.org/ecis2011/231

Yulius, R., (2016). Efek moderasi kesukarelaan terhadap pembelajaran online pada universitas sahid surakarta. j. Ipteks Terap. 10. doi:10.22216/jit.2016.v10i4.534

Zhaou, T., Lu, Y. and Wang, B. (2010), “Integrating TTF and UTAUT to explain mobile banking user adoptionâ€,Computers in Human Behavior,Vol.26.No.4,pp.760-767.




DOI: https://doi.org/10.32535/jicp.v0i0.903

Refbacks

  • There are currently no refbacks.


Copyright (c) 2021 Ni Putu Cempaka Dharmadewi Atmaja, Ni Made Dwi Puspitawati

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Flag Counter

Published by:

AIBPM Publisher

Editorial Office:

JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia
Phone:
+62 341 366222
Email: journal.jicp@gmail.com
Website:http://ejournal.aibpmjournals.com/index.php/JICP

Supported by: Association of International Business & Professional Management

If you are interested to get the journal subscription you can contact us at admin@aibpm.org.

ISSN 2622-0989 (Print)
ISSN 2621-993X (Online)

DOI:Prefix 10.32535 by CrossREF

Journal of International Conference Proceedings (JICP) INDEXED:

 

In Process


This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.