Driving Supply Chain Performance: The Role of Managerial Competence, Information Sharing, and Information Quality

Yuli Liestyana, Akhmad Syahril Sidik, Tri Wahyuningsih, Yekti Utami, Tugiyo Tugiyo, Sudaryatie Sudaryatie

Abstract


This research investigates how managerial competence and information exchange influence supply chain efficiency in Yogyakarta's Bakpia small- and medium-sized enterprises, with information quality as a mediating variable amid significant shifts in tourist-driven demand. Adopting a quantitative methodology and a purposive sampling technique, primary data were gathered through questionnaires distributed to 48 enterprise owners and managers and subsequently analyzed using PLS-SEM. The findings demonstrate that neither managerial competence nor information sharing exerts a direct, statistically meaningful impact on supply chain performance; conversely, managerial skills substantially drive both information dissemination and information quality, and information sharing likewise significantly affects information quality. Furthermore, information quality strongly dictates supply chain performance and mediates the influence of managerial proficiency and information sharing. Ultimately, these insights highlight that enhancing supply chain outcomes for Bakpia enterprises relies heavily on the reliability and precision of the data generated to enable prompt, accurate operational decisions, rather than on managerial aptitude and data-sharing practices alone.

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DOI: https://doi.org/10.32535/jicp.v9i4.5171

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