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Vol 6, No 2 (2021): August 2021 The Effect of Quality Care on Patient Loyalty Mediated with Patient Satisfaction and Moderated by Age and Gender (Study in Outpatients at a Private Hospital) Abstract  PDF
Ricca Ricca, Ferdi Antonio
 
Vol 10, No 3 (2025): December 2025 The Role of Patient Satisfaction in Mediating Quality and Accessibility to Health Service Utilization Abstract  PDF
Anak Agung Diah Ratna Dewi, Gregorius Paulus Tahu, I Gusti Ngurah Agung Gede Teja Kusuma, Pande Ketut Ribek
 
Vol 10, No 2 (2025): August 2025 Patient Satisfaction as a Mediator of Service Quality, Hospital Image, and Loyalty Among Participants of Indonesia’s BPJS Kesehatan Program Abstract  PDF
Luh Putu Widiarti, I Wayan Widnyana, Ni Wayan Eka Mitariani, I Made Dauh Wijana
 
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