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Issue Title
 
Vol 7, No 2 (2024): June 2024 Enhancing Organizational Effectiveness Through Employee Work Attitude: Dissection of Nigeria’s Hospitality Industry Abstract   PDF
Friday Ogbu Edeh, Mohammad Fakhrul Islam, Kevin Chukwuoyims Egwu, Collins Okechukwu Irem, Derrick Ssekajugo, Desmond Neji Oben, Benedict Dayo Olanipekun
 
Vol 6, No 2 (2023): June 2023 Espresso Yourself: Are You A Coffeeholic? A Study of Customers Satisfaction on Costa Coffee in Malaysia Abstract   PDF
Haslindar Ibrahim, Odebunmi Abayomi Tunde, Nur Amisha Nadia Abdul Hamid, Nur Anisa Najwa Mahadir, Nur Aqwa Badrisyia Wahi Anuar, Nur Azera Azamuddin, Naufal Abimanyu, Nur Alifatun Nisak, Ankita Sambhaji Shinde, Kanisetty Priyanka
 
Vol 6, No 3 (2023): October 2023 Exploring Customer Views on Digitalized vs. Traditional Restaurants: A Study in the Restaurant Industry Abstract   PDF
Noor Fareen Abdul Rahim, Hala Najwan Sabeh, Itqan Darwisyah Binti Ahmad Zaky, Hemaram Naidu A/L Ramu Naidu, Bee Yen Heng, Anivia Fatma Laili, Annisa Bela Ayu Trisnawati, Ryhor Andrasiuk, Valeria Bukhovetskaya, Daisy Mui Hung Kee
 
Vol 8, No 2 (2025): June 2025 Exploring the Impact of Sustainability, Corporate Social Responsibility, and Service Quality on Corporate Brand Reputation Abstract   PDF
Kok Ban Teoh, Hui Ling Lim, Fen Nee Cheah, Jia Xin Chai, Si Ling Chan, Wei Jie Chang, Wan Yung Cheah, A. J. Ali, Daisy Mui Hung Kee
 
Vol 5, No 3 (2022): October 2022 Factors Affecting Customer Satisfaction at J&T Express in Malaysia Abstract   PDF
Liem Gai Sin, Joon Weng Leong, Shu Jie Lee, Wei Keat Lee, Zhi Qing Lee
 
Vol 3, No 3 (2020): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP) Factors Affecting Environmental Performance: A Study of IKEA Abstract   PDF
Sarah Abduallah Alrubah, Lulwa Khalied Alsubaie, Majdi Anwar Quttainah, Monika Pal, Rudresh Pandey, Thiagarajan A/P Shamiliy, Daisy Mui Hung Kee, Lee Kuong Ling, Nour Aliaa Nadirah, Norfathu Aishan
 
Vol 4, No 2 (2021): June 2021 Factors Influencing Consumer Behaviour in Indofood Products during Covid-19 Pandemic Abstract   PDF
Oh Zi Jian, Siti Nur Madhiah Binti Ahmad, Liem Gai Sin, Chan Weng Hoo, Daisy Mui Hung Kee, Jeremy Tou Jia Hao, Leong Kar Chun, Lim Xin Wee, Decesta Kelcya Valentine, Mohamad Fikri Bin Azhar, Norazwa Binti Abdullah, Jeevendra A/L Rajendran
 
Vol 8, No 2 (2025): June 2025 Factors Influencing Consumers’ Behavioral Intention to Use E-Hailing Services in Malaysia Abstract   PDF
Kia Hui Gan, Kok Ban Teoh, Choon Sing Cheong, Li Qing Cheong, Hao Ran Chew, Ting Ting Chia, Yoke Choo Chien, A. J. Ali, Daisy Mui Hung Kee
 
Vol 6, No 3 (2023): October 2023 Factors Influencing Customer Satisfaction? A Case Study of Watson’s Personal Care Store in Malaysia Abstract   PDF
Anak Agung Gde Satia Utama, Alia Balqis, Amalia Damia, Amir Aiman, Andrea Suvarie, Siti Nur Hilmin
 
Vol 7, No 1 (2024): February 2024 Factors Influencing Customers' Online Shopping Behaviour: A Study of an E-Commerce in Malaysia Abstract   PDF
Yi Hui Wong, Xin Ai Wong, Mina Xiang, Han Xin Xiao
 
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