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Issue |
Title |
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Vol 8, No 1 (2025): February 2025 |
From Bean to Brand: Decoding the Mechanisms of Trust and Engagement in Generation Z's Purchase Decisions |
Abstract
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Kun Peng Xia, Yong Yu Lee, Kong Miu Ling Kimberley, Mei Yee Kong, Su Hua Khor, Jia Xian Kong, Kirrthana A/P Ramachandran, Shravan Kumar, Anees Janee Ali, Daisy Mui Hung Kee |
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Vol 8, No 2 (2025): June 2025 |
From Drive-Thru to Trust: The Impact of CSR and Social Media Advertising on Customer Retention in the QSR Sector |
Abstract
PDF
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Kun Peng Xia, Yong Yu Lee, Ann Xuan Khoo, Joanne Xing Yi Lim, Joey Wan Teng Low, Joey Rui Yu Then, Keerthana A/P Kalyselvan, Darshini J, A. J. Ali, Daisy Mui Hung Kee |
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Vol 3, No 2 (2020): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP) |
Grab Marketing Strategy, Research & Development |
Abstract
PDF
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Gabriel Willy Widyatama, Shankar Chelliah, Yang Kai, Yang Yingxing, Yee Chew Tien, Wee Choo Mey, Liem Gai Sin |
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Vol 2, No 2 (2019): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP) |
High Competence Faced by KFC Malaysia |
Abstract
PDF
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Lim Kai Sin, Daisy Mui Hung Kee, Shirlin Teoh Keo Shin, Low Tze Qing, Ong Jia Ying |
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Vol 4, No 3 (2021): October 2021 |
How Brand Reputation Influences Customer Satisfaction: A Case Study of Starbucks, Malaysia |
Abstract
PDF
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Dwi Nita Aryani, Padmalini Singh, Yee Wen Liew, Daisy Mui Hung Kee, Yurou Li, Jiahui Li, Choon Yan Lim, Wibowo Arif |
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Vol 5, No 2 (2022): June 2022 |
How Does AirAsia Survive From the COVID-19 Pandemic? |
Abstract
PDF
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Thiam Yong Kuek, Majdi Anwar Quttainah, Yung Ting Wong, Kim Fong Wong, Kejian Wu, Minli Wu |
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Vol 4, No 1 (2021): February 2021 |
How Grab Becomes One of the Greatest Start-ups in South-East Asia |
Abstract
PDF
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Daisy Mui Hung Kee, Syahidatul A’fifah Mohd Rusdi, Siti Sarah Mokhtar, Siti Aisyah Muhamad Ridzuan, Siti Aishah Amni Abdullah |
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Vol 4, No 2 (2021): June 2021 |
How Nestle Succeed in the Food Industry: A Consumer Perspective |
Abstract
PDF
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Daisy Mui Hung Kee, Nur Hannis Syakirah, Nurun Najihah, Nur Anis Aliya, Nur Zahirah Sikumbang |
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Vol 6, No 3 (2023): October 2023 |
How Service Quality Influence Customer Satisfaction: A Case Study of Starbucks in Malaysia |
Abstract
PDF
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Luo Yahui, Chen Siwen, Nur Shafinaz Binti Ahmad Anis, Sun Guodong, Guan Yuanhao, Daisy Kee Mui Hung, Azmi N. A. |
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Vol 7, No 1 (2024): February 2024 |
How The One-Stop Services from Mobile Applications Aligned with Customers' Contemporary Purchasing Behavior: A Study on Grab’s Brand Recognition Among Customers |
Abstract
PDF
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See Pei Joe, Qiu Lin Hui, Rashidah Nabila binti Zakaria Ansori, Sheron Tan Ming Er, Rinku Ojha, Aniket Kabade, Harini Rajan |
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