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Vol 9, No 3 (2024): December 2024 How Brand Vibes, Stellar Service, and Prime Location Fuel WOM (Word of Mouth) and Drive Bookings in the Hotel Industry Abstract  PDF
Di-An Guevarra San Diego, Zazli Lily Wisker
 
Vol 9, No 1 (2024): April 2024 The Influence of National Health Insurance Participant Satisfaction in Mediating the Relationship of Service Quality and Brand Image Towards Participant Loyalty at RSU Balimed Denpasar Abstract  PDF
Ni Kadek Diastuti, Ni Putu Cempaka Dharmadewi Atmaja, I Made Dauh Wijana, I Gede Cahyadi Putra
 
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